We are committed to maintaining the highest level of security across all our connected products. To support this commitment, all products supplied by Konec will receive security updates until at least the end of 2026 and will be reviewed each year. These updates may include security patches, firmware improvements, and other measures designed to protect device integrity and user safety.
If you identify a potential security issue or vulnerability in any of our products, we ask that you notify us immediately. Responsible disclosure helps us maintain a safe and secure environment for all customers.
To report a potential security vulnerability, please email our security team at cybersecurity@konec.com.au. We will investigate your report promptly and provide a timely response.